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Home > Store Policies
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How to order Online:
Visa,MasterCard and Discover credit cards accepted. Paypal payment is an option at checkout. All products are also available at Amazon.com where all major credit cards are accepted.
How to order Offline:
Prefer not to use your credit card online? Phone orders - call 908-236-4104.
Shipping Limits:
We ship anywhere in the United States including P.O. Boxes and APO/FPO addresses.
Click here for our Shipping Rates
Customer Guarantee:
We are committed to customer satisfaction and a pleasant on-line experience. Pipsqueakers.com is a secure web site, making it a safe place for your order and personal information.
Return/Exchanges:
For exchanges and returns, please log in to My Account and select "Add Request", to obtain a Return Authorization number. Once we receive your Request, the RA# and instructions will be emailed to you.
We carefully inspect each and every item before shipping to ensure the quality of your purchase. Refunds or exchanges will not be issued on worn or damaged items. Products must be in their original undamaged packaging, otherwise a $1.00 per pair restocking fee will be charged.
Return and Exchange requests should be made within 15 days of receipt.
Postage expenses to return an item and to re-ship a new item, will be your responsibility. Returns for exchange must include a check for the appropriate shipping charges.
Sorry, no refunds/returns on custom modified shoes.
If you have any questions regarding your order, please feel free to contact our CUSTOMER CARE TEAM |
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